MCSE: Communication

Certification Course (14 Day Package)

 Curriculum         Up Coming Classes

This is a 2-week instructor-led training course focusing on designing, planning, and deployion the various voice solutions such asinstant messaging, presence, conferencing, Persistent Chat, archiving, and monitoring that are available with both Skype for Business Online and Skype for Business Server 2015. You will also gain the knowledge and skill sets to configure and manage Cloud PBX with PSTN Calling, Cloud PBX with On-Premises PSTN Connectivity, Cloud Connector Edition, and on-premises Enterprise Voice.

This course will also provide procedures, guidelines, best practices, and other important considerations that will help you implement, optimize, and troubleshoot Skype for Business voice solutions in a multi-site and highly available Skype for Business infrastructure.
Read on or contact us for more information and availability.

Audience profile
This course is intended for IT consultants and telecommunications professionals who design, plan, deploy, and maintain solutions for unified communications (UC) and need to translate business requirements into technical architectures and designs for UC solutions. It is also intended for support staff in charge of maintaining UC solutions.

Please, contact us for the latest course schedule.
Course Contents:
  • Configure network services for Enterprise Voice
  • Configure voice applications
  • Configure call routing
  • Configure unified messaging (UM) for Skype for Business and Cloud Voicemail
  • Configure Enterprise Voice client features
  • Monitor and manage Skype for Business
  • Plan and configure Skype for Business site topology
  • Plan and configure Skype for Business Server and support infrastructure
  • Design and configure Skype for Business Server high availability/disaster recovery (HA/DR) solution
  • Design and configure conferencing
  • Design and configure Skype for Business remote and external access using Edge Services
  • Plan and configure for Skype for Business clients and user experiences
  • Plan and configure migration and upgrade from previous versions
  • Deploy and configure monitoring and archiving services
  • Migrate and upgrade from previous versions and/or Skype for Business Online
  • Troubleshoot call setup and teardown
  • Troubleshoot Enterprise Voice configuration, quality issues and Enterprise Voice applications
  • Troubleshoot universal communications (UC) devices and peripherals
  • Manage and troubleshoot conferencing and application sharing
  • Manage and troubleshoot sign-in, presence, and client configuration
  • Manage and troubleshoot federation and remote access
  • Manage and troubleshoot Address Book
  • Manage and troubleshoot high availability and resiliency
  • Identify issues by using troubleshooting tools
  • Manage and troubleshoot topology and dependent infrastructure

  • Course exams:
  • Exam 70-333: Deploying Enterprise Voice with Skype for Business 2015
  • Exam 70-334: Core Solutions of Microsoft Skype for Business 2015

  • Minimum Requirements:
  • Students must have the MCSA: Office 365 certification prior to this course to receive the MCSE: Communication certification.
  • Students also expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

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