Minimum Requirements
Candidates for this exam should have at least one year of experience in the IT field.

and/or

Candidates should have experience resolving issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.

Screening Process
Upon our receiving your registration, you will be contacted for an informal and brief screening process in order to determine eligibility for the program. The screening process is designed to assess student commitment level, technical background, and enthusiasm. Screening can be conducted either via telephone interview or scheduled meeting with the instructors.

Level of Commitment
It is extremely important that you attend every session and are on time. The intense nature of this course requires students understand that there are many long days. Many students remain at the facility up to 12 hours at a time. Additionally, we recommend that the students eliminate additional distractions, and, if necessary, hotel accommodations can be made to keep the students focused on the course.

Should the student be unable to commit to the course, the student will be asked to leave and a no refund will be applied.